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AnIoT-leveraged information system for future shopping environments
Telematics Department Telecommunications School, Technical University of Madrid, Madrid, Spain
Abstract Internet of Things, as an integral part of Future Internet, covers a wide range of concepts for identification and interoperability among attributes, interfaces and objects from virtual and physical worlds. Those concepts enable a new generation of services that can be used to tackle traditional limitations observed in shopping environments regarding shopping process. The description of products can become as complex as the ingredients and processes involved in their manufacturing process. That complexity affects directly to customers which find difficult to match their preferences with the information displayed on products. Moreover, new shopping trends are emerging and are based on preferences about: health, ingredients, manufacturing, ecological, etc. and there are no specific tools to manage such scattered and heterogeneous types of information. This paper describes the development of a pilot that was implemented in a real supermarket with the aim of fulfilling the shopping process needs of its customers. The pilot manages virtual identities and attributes in a single and extendable information system enriched by Smart Notifications features enabling consumers to request information of specific products using smartphones. Real customers were involved in design and experimentation stages and the results of evaluation are also presented. Keywords: Future Internet, IoT, M2M, user involvement, information system development, cocreation,
customization, HTML5 IT Convergence Practice (INPRA), Vol. 1, No. 3, pp. 49-65, September 2013 [pdf] |