Privacy fatigue in the internet of things(IoT) environment

Junhyoung Oh^*, Ukjin Lee^*, and Kyungho Lee⁺

Korea University, Seoul, Republic of Korea

{ohjun02, ukjinlee, kevinlee}@korea.ac.kr

Abstract

The purpose of this study is to analyze the phenomenon of privacy fatigue in an Internet-of-Things environment. As the paradigm shifts from towards IoT, users’ perception of personal information is also changing. Users’ perception of personal information and people’s actions to protect personal information have a great impact on security. Because the theory of protection motivation is a representative theory to explain the change of users’ protection behavior against the threat, we conducted a structured in-depth interview based on the motivation theory. As a result of the interview, various results came out which were not found in previous studies such as that the level of security knowledge of IoT users, the usage environment and purpose of IoT devices affect privacy fatigue. These results will be of benefit to IoT device designers and privacy researchers and can be the basis for a variety of follow-up studies.

Keywords: Privacy Fatigue, Internet of Things, Smart Home, Human-Computer Interaction

*:The first two authors, Ukjin Lee and Junhyoung Oh, contributed equally to this paper.

+:Corresponding author: Taek-Young Youn

ETRI, 138, Gajeongno, Yuseong-gu, Daejeon, 34129, Korea, Tel: +82-10-6851-3238

IT Convergence Practice (INPRA), Vol. 6, No. 4, pp. 21-34, December 2018 [pdf]